1. Introduction

AudiAInce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered audience intelligence platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and company details when you register
Profile Information: Job title, industry, and preferences you choose to share
Content: Product descriptions, survey questions, and other content you submit
Communications: Messages you send us through support or feedback channels

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and actions taken within the platform
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the collected information to:

Provide and maintain our Service
Process your requests and transactions
Improve and personalize your experience
Send service-related communications
Analyze usage patterns to enhance our platform
Protect against fraud and unauthorized access
Comply with legal obligations

4. AI Processing

Our platform uses artificial intelligence to generate synthetic personas and analyze audience data. Your content is processed by our AI systems and third-party AI providers (including Anthropic, OpenAI, and Google) under strict data processing agreements. We do not use your data to train third-party AI models.

5. Data Sharing

We may share your information with:

Service Providers: Third parties that help us operate our platform
AI Providers: For processing requests through our AI features
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS 1.3) and at rest (AES-256)
Access controls and authentication mechanisms
Regular security audits and monitoring
Employee training on data protection

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through your account settings or by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of certain processing
Withdraw consent

See our GDPR and CCPA pages for region-specific rights.

9. Cookies

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Understand how you use our platform
Improve our services

You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected] or through our contact page.

Privacy Policy