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Security

Your research is your competitive edge. We protect it.

Market research reveals your strategy, pricing, and positioning. We built AudiAInce knowing that your data is as sensitive as it gets.

Data Isolation

Coming Soon

Your data stays yours. Period.

Brand Memory is yours alone

Our personas learn your brand's story and build relationships over time. But that learning is scoped to your account only. Your competitive insights never inform another customer's results.

No pooling. No "anonymizing."

Some platforms aggregate customer data, strip identifiers, and use it to "improve" their models for everyone. We don't. Your research data is never pooled or used outside your account.

Your edge remains your edge

If you discover that "Budget Moms" love your premium positioning, that insight belongs to you. Your competitors won't benefit from your research - even indirectly.

Our AI providers don't train on your data either

We use best-in-class AI APIs with clear data policies. Here's exactly what happens when your research runs through our system.

Anthropic

Powers our persona responses and analysis. Claude API terms explicitly state no training on customer inputs or outputs.

  • No training on API data
  • SOC 2 Type II certified
Privacy Policy

OpenAI

Additional model options for specific research tasks. API data is not used for training per their business terms.

  • No training on API data
  • SOC 2 Type II certified
Privacy Policy

Google Gemini

Expanded model capabilities for diverse research needs. Gemini API data not used for model improvement.

  • No training on API data
  • ISO 27001 certified
Privacy Policy

Perplexity

Powers calibration searches for demographic base rates. Only receives statistical queries - no brand data transmitted.

  • Only calibration queries sent
  • No brand data shared
Privacy Policy

Your product descriptions, survey responses, and brand memory stay within our infrastructure. External APIs receive only what's needed to generate responses - and none of them use API data for training.

Enterprise-grade infrastructure

Built on proven cloud infrastructure with encryption at every layer.

Encryption at rest

All data encrypted using AES-256. Database encryption enabled at the storage layer.

Encryption in transit

TLS 1.3 for all connections. HTTPS enforced across all endpoints.

Isolated environments

Customer data logically separated. No shared database tables between accounts.

Regular backups

Automated daily backups with point-in-time recovery. Backups encrypted separately.

Monitoring & alerting

24/7 infrastructure monitoring. Automated alerts for anomalies and security events.

Secure development

Code review required for all changes. Dependency scanning for vulnerabilities.

Defense-in-depth application security

Multiple layers of protection built into every request, from authentication to audit logging.

CSRF Protection

Cryptographically secure tokens protect against cross-site request forgery. Single-use tokens invalidated after each request.

Rate Limiting

Intelligent rate limiting on all endpoints. Stricter limits on authentication endpoints to prevent brute force attacks.

Security Headers

Content Security Policy, HSTS, X-Frame-Options, and other headers prevent XSS, clickjacking, and injection attacks.

Session Security

30-minute inactivity timeout with automatic session invalidation. Sessions tied to device fingerprints.

Security Alerts

Email notifications for failed login attempts, password changes, new device logins, and suspicious activity.

Password History

Prevents password reuse by tracking previous passwords. Configurable password expiration policies.

Verified security posture

We use automated security scanning to continuously monitor our security posture. Third-party verification means you don't have to take our word for it.

SecurityScorecard continuous external scanning
SSL Labs TLS configuration grading
Mozilla Observatory HTTP security headers

Continuous Scanning

Coming Soon

Access controls for teams

Control who can see what, and maintain a complete audit trail of all activity.

Audit Log

Coming Soon

Tamper-evident audit logs

Every action is logged with timestamps, user attribution, and cryptographic checksums. Chain-linked entries ensure log integrity - any tampering is immediately detectable.

  • SHA-256 checksums on every entry
  • Chain-linked integrity verification
  • Before/after state capture for changes
  • Export to XLSX, CSV for compliance
  • 7-year retention for SOC 2

SSO Integration

SAML 2.0 single sign-on for enterprise identity providers. Okta, Azure AD, Google Workspace supported.

Multi-Factor Authentication

Enforce MFA across your organization. Support for authenticator apps and hardware security keys.

Role-Based Access Control

20+ granular permissions across 5 categories. Super Admin, Admin, User, and Read-Only roles out of the box.

Terms of Service Tracking

Track ToS acceptance by version. Automatic prompts when terms are updated. Complete acceptance audit trail.

Built with compliance in mind

Our platform is designed to support your regulatory requirements.

1

GDPR

Designed to support GDPR requirements including data minimization, right to access, right to erasure, and data portability.

2

CCPA

Built with CCPA principles in mind. Support for do-not-sell requests, disclosure requirements, and deletion rights.

3

SOC 2

Controls aligned with SOC 2 Trust Services Criteria including audit logging, access controls, rate limiting, and session management. Type II certification in progress.

4

DPA Available

Data Processing Agreements available for enterprise customers. Standard contractual clauses for international transfers.

Compliance is an ongoing process. Contact us for detailed documentation on specific requirements.

You control your data lifecycle

Retention

Data retained for the duration of your subscription plus 30 days. Configure shorter retention periods if required by your policies.

Deletion

Request complete data deletion at any time. We purge all data including backups within 30 days of verified request.

Export

Export all your data in standard formats. Survey results, brand profiles, and analysis available as JSON, CSV, or PDF.

Questions about security?

Our team is ready to discuss your specific security and compliance requirements. For enterprise customers, we offer security reviews and custom DPAs.

To report a vulnerability, please use our contact form. We appreciate responsible disclosure and respond within 24 hours.